Workplace Surveillance, Digital Privacy & the Limits of Constitutional Rights:
Kendagor v Dig Deep (Africa) in Full Relief
A Kenyan Employment Court has delivered a judgment that is at once a vindication of employer prerogative and a measured engagement with the tension between institutional surveillance and individual privacy. The decision raises questions that will resonate well beyond the Employment and Labour Relations Court — and that practitioners advising on data protection, employment contracts, and workplace investigations would be unwise to ignore.
When Rose Kendagor walked into her disciplinary hearing on 13 June 2017, she did so accompanied by her advocate — a prudent step, as events would confirm. By 21 June 2017, her contract had been terminated. What followed was eight years of litigation, culminating in a judgment by the Honourable Justice L. Ndolo of the Employment and Labour Relations Court, delivered on 9 October 2025.
The backdrop was deceptively straightforward: Kendagor, a Project Officer at Dig Deep (Africa), had been expressly instructed not to communicate with a former colleague — Caroline Kiugo — who was herself under live disciplinary investigation. Kendagor had forwarded work-related emails from her official account through her personal Gmail to Kiugo, between 17 and 19 May 2017. She had then, according to screenshots adduced by the employer, attempted to delete the email trail. The double whammy of insubordination and evidence-tampering proved fatal to her claim.
But the case is far more interesting than a standard insubordination dismissal. Layered beneath the facts were three questions of considerable constitutional and legal weight: the scope of an employee's freedom of association under Article 38 of the Constitution; the right to privacy over communications made using an employer's electronic systems (Article 31); and whether a disciplinary panel composed exclusively of external persons is permissible under the Employment Act, Cap. 226.
Kendagor's most striking ground was that the evidence used against her had been procured illegally — the employer had accessed her private email without consent, violating her constitutional right to privacy under Article 31 of the Constitution of Kenya 2010. The argument had teeth: in an era of pervasive digital monitoring, the weaponisation of personal communications data in employment proceedings is neither hypothetical nor uncommon.
The employer's answer was direct: the investigation had been conducted on Kendagor's office computer, using the employer's internet infrastructure, pursuant to clauses 30.16 and 30.18 of the Staff Handbook — clauses Kendagor had signed off on. Those clauses notified employees that personal use of institutional systems could be monitored and that the employer reserved the right to retrieve message contents for the purpose of investigating wrongful acts. In short, the surveillance was contractually disclosed and operationally justified.
Relying on Peter Apollo Ochieng v Instarect Ltd [2017] eKLR and Musa & another v Makini Schools Limited [2025] KEELRC 17 (KLR), the court affirmed a principle now firmly embedded in Kenyan employment jurisprudence: where an employee uses an employer's equipment, networks, and working time to transmit communications, those communications are the employer's property. The right to privacy does not extend to shield an employee's conduct on institutional infrastructure that they knew was subject to monitoring.
What the judgment does not address — and what remains a live question — is whether the employer's right to monitor would survive scrutiny under the Data Protection Act (Cap. 411C) and the Data Protection (General) Regulations 2021. Under that framework, an employer processing employee communications data must satisfy at least one lawful basis under Section 30 of the Act; must disclose processing activities through a privacy notice; and must, where monitoring involves systematic or large-scale processing, carry out a Data Protection Impact Assessment. A Staff Handbook clause, standing alone, may no longer be sufficient legal architecture.
Kendagor's secondary constitutional challenge invoked Article 38 of the Constitution — freedom of association — arguing that the instruction not to communicate with Kiugo was an unlawful infringement. The court gave this short shrift: the instruction was a reasonable and necessary limitation under Article 24(1)(d) and (e), protecting the integrity of live disciplinary proceedings without overstepping the bounds of proportionate managerial intervention.
On panel composition, the court tested the matter against Section 41 of the Employment Act, Cap. 226: was the employee informed of the grounds for termination; was she given opportunity to respond; and was a representative of her choice permitted to attend? All three conditions were satisfied. The Act, the court held, imposes no prohibition on externally constituted disciplinary panels. The minimum statutory standard is a floor, not a ceiling.
- Contractual disclosure of monitoring is decisive. Employers whose handbooks are silent or ambiguous on monitoring carry material litigation risk in any future dispute over digitally obtained disciplinary evidence.
- The Data Protection Act, Cap. 411C changes the landscape. The events in Kendagor pre-date the Act. A contemporaneous scenario would engage lawful basis requirements, data subject rights, and the Commissioner's enforcement powers.
- Freedom of association (Article 38) is not a shield against lawful managerial instructions. A proportionate, time-limited direction to cease contact with a colleague under active investigation will withstand constitutional challenge.
- External disciplinary panels are permissible. Section 41 of the Employment Act, Cap. 226 sets a floor. Provided the statutory minima are observed, an externally constituted panel is not unfair.
- Attempted destruction of evidence is a stand-alone ground for dismissal. Document disciplinary findings with granular specificity; courts scrutinise the factual matrix closely.
For advice on employment contracts, workplace investigations, or Data Protection Act compliance, contact Serah J & Company Advocates.
This article is prepared for general informational purposes only. It does not constitute legal advice and does not create an advocate-client relationship.